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Registrant who accidentally pay twice?

 
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dboyles



Joined: 19 Mar 2007
Posts: 3

PostPosted: Mon Mar 26, 2007 8:45 am    Post subject: Registrant who accidentally pay twice? Reply with quote

I've got an event registrant who emailed me saying that she accidentally submitted payment for an event twice (actually she accidentally paid three times; she intended to only do two: one for her, and one for her fiancÚ). Looking at the emails that I receive when someone registers, I only see the single transaction for each of them. This may be a Paypal issue, but if so, how do I address it?

This is the event in question.

Feel free to email me (dboyles [at] gmail [dot] com) and I can provide some details if necessary.
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MyAutoEvents
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Joined: 06 Mar 2003
Posts: 249

PostPosted: Mon Mar 26, 2007 1:13 pm    Post subject: Reply with quote

Should be no problem to find and correct.

However, more information needed in order to investigate - Entrant name/email?

Email sent requesting additional details.
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Steve Couture
MyAutoEvents.com
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dboyles



Joined: 19 Mar 2007
Posts: 3

PostPosted: Mon Mar 26, 2007 3:23 pm    Post subject: Reply with quote

Thanks for fixing this for me, Steve.
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MyAutoEvents
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Joined: 06 Mar 2003
Posts: 249

PostPosted: Mon Mar 26, 2007 8:20 pm    Post subject: Reply with quote

No problem, Drew. Glad I could help.

Cool
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Steve Couture
MyAutoEvents.com
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